CERTIFICATE IV -ESTABLISHED BUSINESS-
Certificate IV in Small Business Management
BSB40407 –Established Business–

PRODUCT OUTLINE

A. Learner Materials
B. Assessment Materials
C. Trainer Resource

A. Learner Materials

These learner materials have been developed specifically to assist participants undertaking a Certificate IV in Small Business
Management BSB40407, comprising the units listed below, to meet the required competencies:

• BSBSMB401A: Establish Legal and Risk Management Requirements of Small Business
• BSBSMB402A: Plan Small Business Finances
• BSBSMB403A: Market the Small Business
• BSBSMB404A: Undertake Small Business Planning
• BSBSMB405A: Monitor and Manage Small Business Operations
• BSBSMB406A: Manage Small Business Finances
• BSBSMB407A: Manage a Small Team
• BSBFIA402A: Report on Financial Activity
• BSBMKG413A: Promote Products and Services
• BSBCUS401A: Coordinate Implementation of Customer Service Strategies

The information required to address the Performance Criteria of each of the Elements of the above units has been integrated
where appropriate, and is presented in five sections as follows:

Each Module presents:

• Content which is relevant to the elements within the units specified.
• A range of training tools including:
  • Key Concepts: lists the key concepts at the beginning of each unit to focus participants on the major topics covered.
  • Activities: clarify various concepts through individual, partner or group work. (NOTE: The activities are intended as an aid to learning, not necessarily as assessment tasks.)
  • Examples and case studies: utilise a wide range of small business scenarios to clarify the content.
  • Checklists: summarise information in relation to various concepts.
  • Summary Tables: list such aspects as advantages and disadvantages, or key features.

The resource also includes:

• A Business Plan Checklist (blue pages): guides and assists participants in the completion of a Business Plan. (This addresses Performance Criteria BSBSMB404A: 1.1-1.3, 2.1-2.6 and 3.1-3.3)
• Further Information: provides a list of websites, which contain up-to-date information relevant to small business.
• Table of Contents: presents an overview of the topics and concepts presented.
• Glossary: defines key terms related to the unit.
• Index: utilises key words to facilitate the efficient location of concepts.
• CD: presents a Business Plan Proforma and a set of Financial Tables in both linked and hard copy versions.

The program provides for flexible approaches to learning, and individual trainers/facilitators are able to vary the delivery of the course according to individual and group needs.

Practical demonstrations and examples, action learning processes, group participatory discussions, and an application of the various aspects to participants’ own business ventures is recommended, wherever possible.

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B. Assessment Materials

The Assessment Material is specifically written for the units included in this version of the Certificate IV in Small Business Management BSB40407 and is intended for use in conjunction with the Certificate IV Learner Resource File. The material:

• covers the competency elements, and addresses all performance criteria within each unit
• meets the five ‘rules’ of evidence, being: valid, authentic, reliable, sufficient, and current
• provides a Marking Key which addresses all of the assessment tasks
• provides a Record of Assessment Overview for the facilitator to record each participant’s achievement on the performance criteria within each unit.

There are many potential sources of evidence, and many methods and techniques for gathering evidence in competency-based assessment. The main platform for the assessment material developed for this Certificate IV in Small Business Management BSB40407 is the Business Plan. Other evidence techniques utilised include projects and workplace assessment.

The assessment tools provided allow the assessor/trainer to meet the following statement as referred to within the Business Services Training Package. “Initial assessment against the competencies is the first point of engagement with the BSTP, for the purpose of recognition of existing skills, guiding feedback on where the learner is and how he/she is progressing. Assessment is part of the learning process, and occurs at every stage in it.”

Further information regarding the Assessment Materials is provided on the CD.

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C. Trainer Resource

This resource is an important tool that provides the trainer/facilitator with valuable information to assist in the delivery of the Certificate IV in Small Business Management BSB40407. The format is a CD.

The features and benefits of this CD include:

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