NEIS Certificate IV

Certificate IV in Small Business Management BSB40407

PRODUCT OUTLINE

A. NEIS Learner Resource
B. NEIS Assessment Materials
C. NEIS Trainer Resource

A. NEIS Learner Resource

This comprehensive resource file addresses all of the Elements and Performance Criteria for the following Business Services Training Package Units as identified by Commonwealth Department of Education, Employment and Workplace Relations (DEEWR) Guidelines for NEIS.

Certificate IV in Small Business Management

CODE	UNITS
BSBSMB301A	Investigate micro business opportunities
BSBSMB401A	Establish legal and risk management requirements of small business
BSBSMB402A	Plan small business finance
BSBSMB403A	Market the small business
BSBSMB404A	Undertake small business planning
BSBMKG401B	Profile the market
BSBMKG402B	Analyse consumer behaviour for specific markets
BSBRES401A	Analyse and present research information
BSBADM409A	Coordinate business resources
BSBFIA402A	Report on financial activity

The information required to address the Performance Criteria of each of the Elements of the above units has been integrated where appropriate, and is presented in six sections as follows:

MODULE 1:

RESEARCHING THE BUSINESS
OPPORTUNITY

Chapter 1:

Identifying business opportunities

BSBSMB301A:

1.1-1.6

BSBRES401A:

1.1-1.5, 2.1-2.6, 3.1-3.4

Chapter 2:

Personal business skills

BSBSMB301A:

1.6

MODULE 2: BUSINESS PLANNING

Chapter 1:

Business goals and objectives

BSBSMB404A:

1.3

Chapter 2:

Essential elements and format of a business plan

BSBSMB404A:

1.1, 1.2, 2.1-2.6, 3.1- 3.3

MODULE 3:

BUSINESS STRUCTURE AND LEGAL
REQUIREMENTS

Chapter 1:

The legal structure of your business

BSBSMB401A:

1.1, 1.2

Chapter 2:

Legislation codes and regulatory requirements

BSBSMB401A

1.2, 2.1, 2.3, 2.4, 2.5, 2.6

Chapter 3:

Negotiating and arranging contracts

BSBSMB401A

3.1, 3.2, 3.3, 3.4, 3.5

MODULE 4: MARKETING

Chapter 1:

Marketing strategies

BSBSMB403A:

1.1, 1.2, 1.3

BSBMKG401B:

1.1-1.5, 2.1-2.4

BSBMKG402B:

1.1, 1.2, 2.1-2.6

Chapter 2:

Your marketing mix

BSBSMB403A:

2.1, 2.2, 2.3, 2.4, 2.5

BSBMKG402B:

1.3

Chapter 3:

Implementing and monitoring your marketing strategies

BSBSMB403A:

3.1, 3.2, 4.1-4.6

BSBMKG401B:

4.1, 4.2

BSBMKG402B:

3.1, 3.2, 3.3

BSBSMB301A:

3.1-3.3

MODULE 5: OPERATIONS

Chapter 1:

Your operations plan

BSBSMB301A:

1.4

BSBADM409A:

1.1-1.4, 2.1-2.4

Chapter 2:

Monitoring business performance

BSBADM409A:

3.1, 3.2, 3.3, 3.4

MODULE 6: FINANCES

Chapter 1:

The financial requirements of your business

BSBSMB402A:

1.2, 1.3, 1.4

Chapter 2:

Developing a financial plan

BSBSMB402A:

1.1, 1.5, 2.1-2.6, 3.1

BSBFIA402A:

1.1, 1.3

Chapter 3:

Acquiring finance

BSBSMB402A:

3.2, 3.3, 3.4

Chapter 4:

Maintaining financial records

BSBFIA402A:

2.1, 2.2, 2.3

Chapter 5:

Implementing your financial plan

BSBFIA402A:

2.4, 2.5, 3.1

Chapter 6

Monitoring financial performance

BSBFIA402A:

1.2, 1.4, 3.1-3.5

Each Module presents:

Content which is relevant to the elements within the units specified.
A range of training tools including:
- Key Concepts: lists the key concepts at the beginning of each unit to focus participants on the major topics covered.
- Activities: clarify various concepts through individual, partner or group work. (NOTE: The activities are intended as an aid to learning, not necessarily as assessment tasks.)
- Examples and case studies: utilise a wide range of small business scenarios to clarify the content.
- Checklists: summarise information in relation to various concepts.
- Summary Tables: list such aspects as advantages and disadvantages, or key features.

The resource also includes:

A Business Plan Checklist (blue pages): guides and assists participants in the completion of a Business Plan. (This addresses Performance Criteria BSBSMB404A: 1.1-1.3, 2.1-2.6 and 3.1-3.3)
Further Information: provides a list of websites, which contain up-to-date information relevant to small business.
Table of Contents: presents an overview of the topics and concepts presented.
Glossary: defines key terms related to the unit.
Index: utilises key words to facilitate the efficient location of concepts.
CD: presents a Business Plan Proforma and a set of Financial Tables in both linked and hard copy versions. The Financial Tables cover two years as required for NEIS participants.

The program provides for flexible approaches to learning, and individual trainers/facilitators are able to vary the delivery of the course according to individual and group needs.

Practical demonstrations and examples, action learning processes, group participatory discussions, and an application of the various aspects to participants’ own business ventures is recommended, wherever possible.

The features and benefits of these NEIS Learner Resources include:

Description

Benefits

Utilising a unique integrated approach the NEIS Learner Resource file covers all the above units of competency

Firstly, the durability of a file ensures that the business information can be utilised by NEIS participants when they become NEIS recipients. Secondly, the volume of information required to cover 10 units of competency and their elements is profound. An integrated approach ensures less time is spent on duplication of elements and that core principles are covered. Thirdly, the competencies allow for a majority of skill development and assessment of skills to be facilitated as part of the business plan process (as is the intent within the NEW ENTERPRISE INCENTIVE SCHEME (NEIS) program).

The Elements of each unit for the BSB40407 Certificate IV in Small Business Management are addressed:

Ensures that the training is competency-based.

Provided on CD :

A CD is provided with
(i)	formulae and links between the financial tables
(ii)	a Business Plan Proforma that matches the Business Plan Checklist
(iii)	support notes to assist with the completion of the financial tables.

Allows the participants to check and cross-reference their written versions of the financials.

Reduces time in completing financial tables, and assists in the understanding of the financial performance criteria.

Participants who are also using WinCashbook Accounting Software can update their financial tables through an EXCEL link that provides further analysis using prepared templates.

Table of contents:

Presents a quick overview of the topics and concepts presented.

Activities:

Clarify various concepts through individual, partner or group work. Many of these activities relate to sections of the Business Plan.

Examples:

Utilise a wide range of small business examples to clarify the content.

Summary tables:

List such aspects as advantages and disadvantages, or checklists of requirements for various concepts covered.

Key concepts:

Provided at the beginning of each module to focus participants on the major topics covered.

Further information:

Provides comprehensive references for sources of information and contacts for government and professional bodies relevant to small business, by state / territory.

Glossary:

Defines more than 280 terms related to the course.

Reference list:

Provides bibliographical details of sources of information used.

Index:

Utilises key words to facilitate the efficient location of concepts.

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B. NEIS Assessment Materials

The purpose of assessment is to confirm whether or not an individual can perform to the standards expected in the workplace (business), as expressed in the Competency Standards in the Business Services Training Package (for the Certificate IV in Small Business Management). In accordance with the National Framework for the Recognition of Training, assessment must be: competency-based and make reference to the relevant criteria.

These Assessment Materials have been developed by Innovative Business Resources utilising a unique integrated approach, which makes reference to all criteria and ensures competency-based standards are met.

The Assessment Materials comprise four components:

Components
	1.	The Assessment Overview: provides a summary of the possible sources of evidence that may be used in assessing the various Performance Criteria within each Element of the Unit.
	2.	A range of Assessment Tasks: address the required Performance Criteria within each Element.
	3.	An Assessment Key: provides answers, suggested responses and guidelines for judging the competencies demonstrated by candidates in their completion of the Assessment Tasks.
	4.	A Record of Assessment: summarises the sources of evidence used to assess the required competency of the course, and whether or not each competency has been met.

The features and benefits of the NEIS Assessment Materials CD include:

Description		Benefits
CD : The assessments and business plan checklist are provided on CD.		CD's ensure that the integrity of the original content will always be preserved and it increases the longevity of the product.

Integrated Assessment: This approach meets all unit competencies and elements.		The majority of competencies are assessed holistically through the business plan and the need for post-business (review) assessment is minimised.

Workplace Assessment: Some elements are unable to be assessed through the business plan as they are mainly relating to the ‘application of knowledge/skills’.		Rather than undertake simulation assessment for the ‘application of knowledge/skill’ type elements, a review or post assessment may be competed. This can be integrated with the NEIS Mentor requirements.

Reproduction: The facilitator may photocopy the post assessments as required.		Allows the facilitator to photocopy assessments for NEIS client evaluation.

Business Plan Checklist: Provides both a reference for participants in the preparation of their Business Plans, and a marking key for the assessors of those Business Plans.		Assists the NEIS client to compile the Business Plan during the course of the training. Assists the Facilitator in ensuring that the NEIS participant has a quality Business Plan for presentation to the panel.

Assessment Overview Matrix: Presents a summary sheet to indicate that relevant assessment criterion has been met.		Assists Facilitators in meeting their competency-based training requirements, and checking NEIS participants' understanding of the training they have received. An overview of how Employability Skills can be assessed is also provided.

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C. NEIS Trainer Resource

This resource is an important tool for the trainer/facilitator to assist in the delivery of the Certificate IV in Small Business Management BSB40407. The NEIS Trainer Resource is a CD which presents overhead transparency masters, PowerPoint presentations and tables that provide references to the NEIS Learner Resource.

The features and benefits of this CD include:

Description		Benefits

PowerPoint Presentations		Supports all six modules of the NEIS Learner Resource.

Overhead Transparency Masters		For use in the delivery of each module. They allow the trainer to implement them as a black and white, or colour overhead.

Learner Resource References		This information presented in a table links each PowerPoint slide (and Overhead Transparency Master) to the specific page in the NEIS Learner Resource.

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